Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCCSM015 Mapping and Delivery Guide
Undertake case management in a child protection framework

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CHCCSM015 - Undertake case management in a child protection framework
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish child or young person’s need and level of risk.
  • Work with the child or young person to identify needs and risks in accordance with legislative and organisational policies and procedures.
  • Develop written case management plan to reflect the child or young person’s needs.
  • Clearly explain the worker’s role and purpose to the child or young person.
  • Identify, assess and prioritise information relevant to the child or young person’s circumstances.
  • Work with the child or young person using a person-centred strengths-based approach.
  • Provide information to the child or young person, their families, carers, or others identified by the child or young person regarding the intervention process, their rights of appeal and how to use avenues for complaint.
       
Element: Develop a case management plan.
  • Identify and support harm minimisation strategies to increase the safety of children and young people.
  • Work in a person-centred framework, with a strengths-based focus when developing a case management plan.
  • Negotiate and integrate case management plan goals, actions and cultural considerations and timelines.
  • Define roles, responsibilities and accountabilities for child or young person, stakeholders, workers and service providers.
  • Explore and develop contingency plans.
  • Establish communication, review and evaluation systems.
  • Document case management plan and distribute to all parties.
       
Element: Implement case management plan.
  • Implement practical framework, including using strengths-based practices, to support child or young person.
  • Utilise established communication processes and protocols to make referrals.
  • Develop case management plans with external service providers and agree on time and resource constraints.
  • Work within agreed time frames with all parties to review the case management plan.
  • Record information that is factual and detailed pertaining to the developed case management plan.
       
Element: Establish review and evaluation systems.
  • Work with the child or young person, service providers and parties involved on agreed evaluation of the case management plan according to organisational policies and procedures.
  • Review and document the goals agreed to in the case management plan with all parties involved.
  • Review the case management plan and work with the child or young person on identified needs that require ongoing support and possible intervention.
  • Work in collaboration with all parties on agreed goals and implementation strategies during the review of the case management plan.
  • Complete all relevant reporting procedures in accordance with organisational policy and procedures.
  • Consult with supervisor at key decision-making points.
       
Element: Work with agencies to meet the child or young person’s needs.
  • Identify service providers to be involved with the agreement of the child or young person.
  • Access inter-agency protocols and guidelines and integrate into case management plan.
  • Clarify the nature of advocacy and support required by the child or young person.
  • Discuss with the child or young person all representations made on their behalf to the service provider.
  • Ensure all information is maintained according to organisational policies and procedures for privacy and confidentiality.
  • Work in collaboration with all parties to support and evaluate the child or young person’s case management plan, services and achieved goals.
       
Element: Undertake case closure.
  • Review achievements of case management plan goals against the measurable outcomes and document, including engaging the child or young person in reflection on the outcomes.
  • Identify reasons for case closures and arrange case closure with all parties involved, in accordance with organisational policies and procedures.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Work with the child or young person to identify needs and risks in accordance with legislative and organisational policies and procedures. 
Develop written case management plan to reflect the child or young person’s needs. 
Clearly explain the worker’s role and purpose to the child or young person. 
Identify, assess and prioritise information relevant to the child or young person’s circumstances. 
Work with the child or young person using a person-centred strengths-based approach. 
Provide information to the child or young person, their families, carers, or others identified by the child or young person regarding the intervention process, their rights of appeal and how to use avenues for complaint. 
Identify and support harm minimisation strategies to increase the safety of children and young people. 
Work in a person-centred framework, with a strengths-based focus when developing a case management plan. 
Negotiate and integrate case management plan goals, actions and cultural considerations and timelines. 
Define roles, responsibilities and accountabilities for child or young person, stakeholders, workers and service providers. 
Explore and develop contingency plans. 
Establish communication, review and evaluation systems. 
Document case management plan and distribute to all parties. 
Implement practical framework, including using strengths-based practices, to support child or young person. 
Utilise established communication processes and protocols to make referrals. 
Develop case management plans with external service providers and agree on time and resource constraints. 
Work within agreed time frames with all parties to review the case management plan. 
Record information that is factual and detailed pertaining to the developed case management plan. 
Work with the child or young person, service providers and parties involved on agreed evaluation of the case management plan according to organisational policies and procedures. 
Review and document the goals agreed to in the case management plan with all parties involved. 
Review the case management plan and work with the child or young person on identified needs that require ongoing support and possible intervention. 
Work in collaboration with all parties on agreed goals and implementation strategies during the review of the case management plan. 
Complete all relevant reporting procedures in accordance with organisational policy and procedures. 
Consult with supervisor at key decision-making points. 
Identify service providers to be involved with the agreement of the child or young person. 
Access inter-agency protocols and guidelines and integrate into case management plan. 
Clarify the nature of advocacy and support required by the child or young person. 
Discuss with the child or young person all representations made on their behalf to the service provider. 
Ensure all information is maintained according to organisational policies and procedures for privacy and confidentiality. 
Work in collaboration with all parties to support and evaluate the child or young person’s case management plan, services and achieved goals. 
Review achievements of case management plan goals against the measurable outcomes and document, including engaging the child or young person in reflection on the outcomes. 
Identify reasons for case closures and arrange case closure with all parties involved, in accordance with organisational policies and procedures. 

Forms

Assessment Cover Sheet

CHCCSM015 - Undertake case management in a child protection framework
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCCSM015 - Undertake case management in a child protection framework

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: